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Privacy Policy

This is the privacy policy of NAGASE Specialty Materials NA LLC. This document explains NAGASE Specialty Materials NA LLC’s policies for the collection, use, and disclosure of personal information.

THE INFORMATION WE COLLECT

NAGASE Specialty Materials NA LLC collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback. The types of personal information we collect include name, contact information, identification information and Credit information is used for billing purposes only. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.

HOW WE USE THIS INFORMATION

This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services.

NAGASE Specialty Materials NA LLC may use aggregate or anonymous information for various uses for itself and third parties.

WHO WE SHARE THIS INFORMATION WITH

NAGASE Specialty Materials NA LLC does not share personal information with any third parties except as disclosed in this policy. NAGASE Specialty Materials NA LLC may provide personal information to NAGASE Specialty Materials NA LLC subcontractors and professional advisers (which shall be bound by privacy obligations) to assist NAGASE Specialty Materials NA LLC uses disclosed herein.

SECURITY

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

ACCESSING INFORMATION

Individuals may review their personal information contained in NAGASE Specialty Materials NA LLC files by contacting the NAGASE Specialty Materials NA LLC privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.

COOKIES

Cookies are used by NAGASE Specialty Materials NA LLC for the convenience of our users. Cookies automatically authenticate the user. A user can access the NAGASE Specialty Materials NA LLC Web site with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. NAGASE Specialty Materials NA LLC also uses cookies to track user’s visits and uses that information to improve the user’s experience.

LINKS

The NAGASE Specialty Materials NA LLC Web site may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

GENERAL

NAGASE Specialty Materials NA LLC may amend this policy from time to time. If such amendments affect how NAGASE Specialty Materials NA LLC uses or discloses personal information already held by NAGASE Specialty Materials NA LLC in a material way, NAGASE Specialty Materials NA LLC will obtain consent.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

NAGASE Specialty Materials NA LLC may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of NAGASE Specialty Materials NA LLC, provided that entity abides by this or a similar privacy policy.

CONTACT US

For more information on NAGASE Specialty Materials NA LLC and privacy please contact our privacy officer at This email address is being protected from spambots. You need JavaScript enabled to view it..

About Us

NAGASE Specialty Materials drives value for market innovators. We are a distributor of specialty chemicals and a manufacturer of chemical ingredients for industries impacting everyday life around the world. We are committed to adding value to our customers’ product development and manufacturing processes with extensive resources to fulfill that commitment.

 

We empower bold people with big ideas. For more than 40 years, we’ve driven value for market innovators in various industries, and we continue to do so today.

Manufacturing is holistic. Every stage determines outcomes. We add value all along the manufacturing journey -- from the seed of an idea to getting your products into the hands of people who need them most.

NAGASE Specialty Materials is a distributor of specialty chemicals and a manufacturer of chemical technologies. We provide solutions for industries impacting everyday life around the world: textiles; coatings; inks; plastics; packaging; automotive; aerospace; personal care; household, industrial and institutional; pharmaceutical; and electronics. We are chemists and problem-solvers, scientists and creative thinkers.

We began in 1985 as Fitz Chem. Our founder’s motto: Grow through reputation. We became known as a company where people and ideas could thrive. In 2017, after three decades of growth, we became part of NAGASE Group, an $8 billion innovator known for making high-end Japanese technologies accessible globally.

Our collective values came from a shared passion for customer success, trust and respect, and honest communication. With global access to experts and ahead-of-the-wave technologies, our unique chemistries give customers a competitive edge.

Today, we offer innovation centers that support R&D and application testing, an expansive supplier network enabling unmatched access to materials, and a market-solution driven mindset to address complex process challenges.

NAGASE was founded in 1832 as a specialized purveyor of dyes and chemicals. NAGASE Group includes 100+ group companies and more than 6,000 team members in 27 countries and regions, providing value-added opportunities in global markets. Along with our worldwide reach, we continue to provide dedicated support and commitment to our customers. What is important to you inspires us to deliver our best work with the greatest of care.

Our beginnings were humble.

The year was 1985. Founder Robert Becker, a veteran in the chemical industry, launched Fitz Chem as a place where people and ideas could thrive. His motto: Grow through reputation.

Fast forward to 2017. After three decades of growth, the perfect partner found us. NAGASE, an $8 billion innovator known for high-end Japanese technologies, shared our foundational values – a passion for building other people’s success, trust and respect, and honest communication. With global access to experts and ahead-of-the-wave technologies, our unique chemistries give customers an opportunity to win.

Today, we are a hybrid company.

Fitz Chem NAGASE Group is both a traditional distributor of specialty chemicals and a manufacturer of chemical formulations. We are scientists and technology geeks, thinkers and creatives. We are always questioning: What is the impact of our work on the future of consumer goods?

Hang up the phone, then trust.

In a marketplace where rapid change is the norm, a promise kept can mean the difference between going to market on time and missing a critical window of opportunity altogether. Our reputation is built on unshakable ground: on-time delivery and shipping, suppliers prepared for orders with minimal disruption, access to chemists and industry experts, and a flawless track record of follow-through rooted in our values.

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